Terms & Conditions

1. Definitions

In these Terms and Conditions, the following definitions apply:

• "starjp", "we", "us", "our" refers to the online gambling platform operated under the starjp brand name, licensed internationally and serving players in Indonesia and other permitted jurisdictions.
• "Player", "you", "your", "user" refers to any individual who registers for an account, accesses the website, or uses any services provided by starjp.
• "Account" refers to the personal gaming account created by a player upon registration, containing personal information, transaction history, and account balance.
• "Services" refers to all gambling and gaming services offered by starjp, including but not limited to sports betting, live casino games, slot machines, togel (traditional Indonesian lottery), table games, and other gaming products available on our platform.
• "Website" refers to the starjp platform accessible at https://starjp.cam and any related mobile applications or alternative domains operated by starjp.
• "Bonus" refers to any promotional offers, welcome bonuses, reload bonuses, cashback, free spins, or other promotional credits provided by starjp to players.
• "Wager" or "Bet" refers to any stake placed by a player on any game or sporting event offered through our services.
• "IDR" or "Rupiah" refers to Indonesian Rupiah, the currency in which all transactions are conducted on the starjp platform.

2. Acceptance of Terms

By registering an account with starjp, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these terms, you must not use our services.

These Terms and Conditions constitute a legally binding agreement between you and starjp. We reserve the right to amend, modify, or update these terms at any time without prior notice. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new terms. It is your responsibility to review these Terms and Conditions regularly.

By using starjp, you also agree to comply with all applicable laws and regulations in your jurisdiction regarding online gambling. It is your sole responsibility to ensure that your use of our services is legal in the country or region where you reside.

3. Eligibility and Account Registration

3.1 Age and Residency Requirements

To register an account and use starjp services, you must meet the following eligibility criteria:

• You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is higher.
• You must be a resident of Indonesia or another jurisdiction where online gambling is permitted under local laws.
• You must not be a resident of any jurisdiction where online gambling is prohibited or restricted by law.
• You must be legally capable of entering into binding contracts.
• You must not be registered with any self-exclusion programs or gambling addiction support services that prohibit you from participating in online gambling.

starjp reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in account suspension or closure, and any winnings may be forfeited.

3.2 Account Registration Process

To create an account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to:

• Provide truthful and accurate information during registration and maintain the accuracy of your account information.
• Create only one account. Multiple accounts registered by the same person are strictly prohibited and may result in closure of all accounts and forfeiture of balances.
• Keep your login credentials (username and password) confidential and secure. You are solely responsible for all activity that occurs under your account.
• Notify starjp immediately if you suspect unauthorized access to your account or any security breach.
• Not allow any other person to use your account or access the website using your credentials.

3.3 Account Verification (KYC)

starjp operates under strict Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. Before processing your first withdrawal, or at any time during your use of our services, we may require you to submit verification documents including:

• Government-issued photo identification (Indonesian KTP, passport, or driver's license)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last three months)
• Copies of credit/debit cards or bank account statements used for deposits
• Selfie photograph holding your identification document

Failure to provide requested documents within 30 days may result in account suspension. All documents must be clear, legible, and show all four corners. We reserve the right to request additional documentation if deemed necessary.

4. Deposits and Withdrawals

4.1 Deposits

starjp accepts deposits in Indonesian Rupiah (IDR) through the following payment methods:

• Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia)
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

The minimum deposit amount is Rp 50,000 unless otherwise specified for certain payment methods or promotional campaigns. There is no maximum deposit limit, though individual payment providers may impose their own transaction limits. Deposits are typically credited to your account instantly, though bank processing times may occasionally cause delays of up to 30 minutes.

You agree that:

• All deposits must originate from a payment source in your own name. Third-party deposits are strictly prohibited.
• Funds deposited to your starjp account are intended for gaming purposes only, not for money transfer or currency exchange services.
• starjp does not charge deposit fees, but your payment provider may impose transaction fees.
• Deposits cannot be reversed or cancelled once successfully processed.

4.2 Withdrawals

You may request a withdrawal of your account balance at any time, subject to the following conditions:

• Your account must be fully verified (KYC compliant) before withdrawal processing.
• The minimum withdrawal amount is Rp 100,000.
• Withdrawals must be made to a payment method in your own name matching your registered account details.
• Withdrawals are processed using the same payment method used for deposit, unless alternative arrangements are approved by starjp.
• Withdrawal requests are typically processed within 5 to 30 minutes during business hours (09:00-21:00 WIB, Monday to Friday). Requests outside these hours may take up to 4 hours.
• First-time withdrawals may require additional verification and may take up to 24-48 hours to process.
• starjp reserves the right to impose withdrawal limits based on your VIP tier or account history.

starjp does not charge withdrawal fees for most payment methods, though some payment providers may impose their own fees. Any bonus funds or pending wagering requirements must be completed before withdrawal. If you withdraw before completing wagering requirements, bonus funds and any winnings derived from them will be forfeited.

5. Bonuses and Promotions

5.1 General Bonus Terms

starjp offers various bonuses and promotional offers including welcome bonuses, reload bonuses, cashback, free spins, and special promotions. All bonuses are subject to specific terms and conditions which will be clearly stated in the promotional material. By accepting any bonus, you agree to comply with the associated terms.

General bonus conditions include:

• All bonuses are subject to wagering requirements before any withdrawal can be made.
• Wagering requirements specify the number of times bonus funds (or bonus plus deposit) must be wagered before conversion to withdrawable cash.
• Different game types may contribute differently to wagering requirements (e.g., slots typically contribute 100%, while table games may contribute 10-20%).
• Bonuses have expiration dates. Unused bonuses or incomplete wagering requirements will expire after the specified period.
• Maximum bet limits apply while wagering bonus funds (typically Rp 100,000 per bet). Exceeding this limit may void the bonus and any winnings.
• Bonuses cannot be combined unless explicitly stated in the promotion terms.
• starjp reserves the right to void bonuses and any winnings if bonus abuse or fraudulent activity is detected.

5.2 Welcome Bonus

New players are eligible for a 100% first deposit match bonus up to Rp 20,000,000. To claim this bonus:

• Make your first deposit of at least Rp 100,000.
• The bonus is credited automatically upon deposit completion.
• Wagering requirement: 8x the bonus amount.
• The bonus is valid for 30 days from the date of credit.
• This offer is available once per player, household, IP address, and payment method.

5.3 Bonus Abuse

starjp takes a zero-tolerance approach to bonus abuse. The following activities constitute bonus abuse and will result in immediate account closure and forfeiture of all funds:

• Creating multiple accounts to claim bonuses multiple times
• Using betting patterns designed to guarantee profits regardless of outcome (e.g., betting on all possible outcomes)
• Coordinating with other players to exploit bonus offers
• Using software or automated tools to manipulate bonus systems
• Making deposits solely to claim bonuses with no genuine intent to play

6. Use of Services and Player Conduct

6.1 Permitted Use

You may use starjp services solely for personal entertainment purposes. You agree not to:

• Use our services for any commercial or business purposes.
• Use our services while located in any jurisdiction where online gambling is prohibited.
• Access or attempt to access our services using VPNs, proxy servers, or other methods to conceal your true location.
• Reverse engineer, decompile, or disassemble any software or technology used by starjp.
• Use any automated systems, bots, or software to place bets or interact with our platform.
• Interfere with the proper functioning of our services or attempt to gain unauthorized access to our systems.
• Engage in any fraudulent, collusive, or illegal activity.

6.2 Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure, forfeiture of funds, and potential legal action:

• Fraud: Providing false information, using stolen payment methods, or engaging in any fraudulent activity.
• Collusion: Coordinating with other players to gain unfair advantage, particularly in poker or other player-versus-player games.
• Money Laundering: Using starjp services to launder money or conduct any illegal financial transactions.
• Advantage Play: Exploiting technical errors, bugs, or glitches in games to gain unfair advantage.
• Syndicate Play: Participating in organized syndicates designed to exploit bonuses or manipulate outcomes.
• Abusive Behavior: Harassing other players, dealers, or customer support staff through chat, email, or any communication channel.

7. Sports Betting Rules

7.1 General Betting Rules

All sports bets placed on starjp are governed by the following rules:

• All bets must be placed before the start of the event unless specifically marked as in-play/live betting.
• Bets placed after an event has started may be voided.
• Minimum bet amount is Rp 10,000 unless otherwise specified.
• Maximum payout per bet slip is Rp 500,000,000 (five hundred million Rupiah).
• starjp reserves the right to limit or refuse any wager at its discretion.
• Settlement of bets is based on the official result announced by the relevant sports governing body.
• In the event of abandoned, postponed, or cancelled matches, specific sport-specific rules apply (detailed on our Betting Rules page).

7.2 Odds and Results

Odds displayed at the time you place your bet are the odds that apply to your wager. Subsequent odds changes do not affect previously placed bets. In the event of obvious errors in odds (palpable errors), starjp reserves the right to void affected bets and refund stakes. Results are determined based on official sources and league administrators. starjp's decision on bet settlement is final except in cases of obvious error.

8. Casino and Game Rules

8.1 Game Integrity

All casino games, slots, and togel draws offered by starjp use certified Random Number Generators (RNG) that undergo regular independent audits to ensure fairness. Game outcomes are determined randomly and cannot be predicted or manipulated. Each game has its own specific rules, Return to Player (RTP) percentage, and paytable, which are available within the game information screens.

8.2 Disconnections and Malfunctions

In the event of a disconnection during gameplay:

• For slots and electronic games, any incomplete game rounds will be automatically resolved according to the game's rules, and winnings will be credited to your account.
• For live casino games, the game round will continue without your input, and the outcome will be determined by the dealer's actions. You can view the result in your betting history.
• In the event of a technical malfunction or error in game operation, all affected bets may be voided, and stakes refunded.
• starjp is not liable for any losses resulting from internet connectivity issues, device malfunctions, or third-party service disruptions.

9. Responsible Gaming

starjp is committed to promoting responsible gambling and protecting vulnerable players. We offer the following tools and resources:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control spending.
• Loss Limits: Set maximum loss amounts over specified periods.
• Session Time Limits: Configure automatic logout after a set duration.
• Reality Checks: Receive pop-up reminders at regular intervals showing playtime and profit/loss.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account.

All players must be 21 years or older. If you feel gambling is becoming a problem, please contact our support team immediately or seek professional help from gambling addiction counseling services. For more information, visit our Responsible Gaming page.

10. Account Closure and Suspension

starjp reserves the right to suspend, restrict, or permanently close your account at any time if:

• You breach any of these Terms and Conditions.
• We suspect fraudulent, illegal, or abusive activity.
• You fail to provide required verification documents.
• You are found to have multiple accounts.
• We are required to do so by law or regulatory authorities.
• Your account remains inactive for an extended period (typically 12 months).

Upon account closure, any remaining legitimate balance will be returned to you via your registered payment method, minus any outstanding fees or charges. Bonus funds and pending wagering requirements will be forfeited. You may close your account at any time by contacting customer support.

11. Limitation of Liability

To the fullest extent permitted by law, starjp, its officers, directors, employees, and affiliates shall not be liable for:

• Any direct, indirect, incidental, special, or consequential damages arising from your use of our services.
• Loss of profits, revenue, data, or business opportunities.
• Interruptions or delays in service, including but not limited to technical issues, maintenance, or third-party service failures.
• Errors or inaccuracies in game results caused by software malfunctions (all such bets will be voided and stakes refunded).
• Losses resulting from your failure to keep your account credentials secure.
• Actions taken by third parties including payment processors, internet service providers, or financial institutions.

Your use of starjp services is at your own risk. We provide services on an "as is" and "as available" basis without warranties of any kind, either express or implied.

12. Intellectual Property

All content on the starjp website, including but not limited to text, graphics, logos, images, software, audio, video, and data compilations, is the property of starjp or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit any content without our prior written consent.

13. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our services, you consent to our collection and use of your personal information as described in our Privacy Policy. For full details, please review our Privacy Policy page.

14. Dispute Resolution and Governing Law

These Terms and Conditions shall be governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which starjp is licensed. Any disputes arising from these terms or your use of our services shall be resolved through the following process:

1. Internal Resolution: Contact our customer support team to raise your complaint. We will investigate and respond within 5 business days.
2. Escalation: If unresolved, escalate to our management team who will review the case and provide a final decision within 10 business days.
3. Alternative Dispute Resolution: If you remain dissatisfied, you may refer the matter to an independent Alternative Dispute Resolution (ADR) service or gaming commission where applicable.

By using starjp, you agree to submit to the exclusive jurisdiction of the courts in the licensing jurisdiction for resolution of any legal disputes that cannot be resolved through the above process.

15. Amendments to Terms

starjp reserves the right to modify, amend, or update these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date at the top of the document. Material changes may be communicated to you via email or through a notification on the website. Your continued use of our services after any changes constitutes acceptance of the revised terms. It is your responsibility to review these Terms and Conditions periodically.

16. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of our services, please contact us through the following channels:

• Live Chat: Available 24/7 on every page of our website
• Email: [email protected]
• WhatsApp: +62 812 3456 7890

Our customer support team operates 24 hours a day, 7 days a week, and is fluent in both Indonesian and English.